Technical Training / Skills Transfer
When your business introduces a new technology platform your staff may not be
fully aware of the intricacies of supporting and managing the system from day
one. This is why Embrionic focus heavily on skills transfer as an ongoing facet
of our delivery and through formal sessions towards "go live" and beyond.
You will normally require your staff to attend as many generic courses as time and
budget allows prior to design and implementation but this is generally not
enough. They will need to have full understanding of your own system, how it is
set-up, the areas that must be monitored closely and all the bespoke scenarios
that are only relevant to you. These knowledge gaps must be filled from an early
stage.
Embrionic will help fill the gap
Embrionic addresses these gaps by providing the following skills transfer:
Skills updates during project execution
Custom training sessions covering your implementation only - written and
delivered by the consultants that delivered your project
Design and implementation documentation
Custom training materials for your implementation
Reference cards and cheat sheets where applicable
Full scenario walk through for relevant topics
Priority issue resolution assistance after handover to your staff
Ongoing informal email and telephone support by Embrionic consultants
The technical training can be delivered to suit your needs and budget, but
Embrionic recommend that all staff attend Microsoft generic courses for the
pertinent technology platform areas before an Embrionic skills transfer session
is initiated.
